Privacy Policy for Thrive Supported Employment, LLC

Thrive Supported Employment, LLC (“Thrive,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.thrivesupportedemployment.com (the “Website”), contact us, or interact with our services.

1) Scope

This Privacy Policy applies to information collected:

  • Through our Website and related online services

  • Through communications with us, such as email, phone, web forms, or social media messages, if applicable

  • In the course of providing supported employment services (to the extent we reference business operations here)

If you are receiving supported employment services from us, you may also receive additional privacy, confidentiality, and records notices as part of onboarding, service agreements, or required program documentation.

2) Information We Collect

A. Information you provide

Depending on how you interact with us, we may collect:

  • Contact information (name, email address, phone number, mailing address)

  • Inquiry details (messages you send, appointment requests, questions)

  • Client or referral information if you submit it (for example, information about support needs, service interests, employment goals, work history, scheduling needs, or other details you choose to share)

Please do not submit sensitive personal information through the Website unless you intend to share it and it is necessary for your request.

B. Information collected automatically

When you use the Website, we may automatically collect:

  • Device and usage data (IP address, browser type, device identifiers, operating system, pages viewed, time spent, referring and exit pages, clicks, and approximate location derived from IP)

  • Cookies and similar technologies (see Section 6)

C. Information from third parties

We may receive information from:

  • Referrers (for example, vocational rehabilitation counselors or partner organizations), when you authorize or request a referral

  • Service providers that support our website, scheduling, communications, or business operations

3) How We Use Information

We may use information to:

  • Provide, operate, and improve the Website

  • Respond to inquiries, schedule appointments, and communicate with you

  • Provide supported employment services, when applicable and appropriate

  • Maintain business records, training, quality assurance, and internal operations

  • Protect the security and integrity of our Website, systems, and users

  • Comply with legal obligations, enforce agreements, and resolve disputes

4) How We Share Information

We do not sell your personal information in exchange for money.

We may disclose information in the following situations:

A. Service providers

We may share information with vendors who help us operate our business and Website (for example, website hosting, form processing, analytics, scheduling, email, or IT support). These providers are permitted to use information only to perform services for us, subject to contractual and legal protections.

B. With your direction or consent

We may share information when you ask us to, authorize us to, or when it is necessary to fulfill your request, such as coordinating with a referral source or support team.

C. Legal and safety purposes

We may disclose information if we believe it is necessary to:

  • Comply with law, legal process, or a government request

  • Protect the rights, safety, and security of our clients, users, or the public

  • Prevent fraud, security incidents, or misuse of our services

D. Business transfers

If we undergo a business transaction such as a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to this Privacy Policy and applicable law.

5) Sensitive Information and Client Information

Because we provide supported employment services, some information you share with us in a service context may be sensitive (for example, disability related information, accommodation needs, barriers to employment, or other personal circumstances). We limit access to this information to those who need it to provide services or run operations, and we use administrative, technical, and physical safeguards designed to protect it.

If you are receiving services, your service documentation and records may also be governed by additional program requirements, contracts, and confidentiality policies provided to you.

6) Cookies, Analytics, and Similar Technologies

We may use cookies and similar technologies to:

  • Remember preferences

  • Understand how visitors use the Website

  • Improve performance and content

You can control cookies through your browser settings. Some features of the Website may not work properly if cookies are disabled.

We may use analytics tools (for example, website traffic measurement services) to help us understand Website usage. These tools may collect information such as your IP address, device identifiers, and browsing activity on our Website.

7) Your Privacy Choices and Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, and to opt out of certain data processing such as targeted advertising.

Utah Residents (Utah Consumer Privacy Act): Utah’s consumer privacy law provides certain rights for qualifying data processing activities and covered businesses. If applicable, you may have rights such as access, deletion, and portability, and the right to opt out of targeted advertising or certain data sharing. Utah’s law applies only to businesses that meet specific thresholds.

California Residents: California residents may have rights to know, access, delete, and correct certain personal information, and to opt out of the sale or sharing of personal information in certain circumstances, when the law applies.

To make a request, contact us using the information in Section 12. We may need to verify your identity before fulfilling certain requests.

8) Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services or respond to your request

  • Maintain business and tax records

  • Comply with legal and contractual obligations

  • Resolve disputes and enforce agreements

Retention for client service records may be subject to additional requirements and program rules.

9) Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security. The FTC provides general business guidance on protecting personal information.

10) Children’s Privacy

Our Website is not intended for children under 13, and we do not knowingly collect personal information from children under 13 through the Website. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.

11) External Links

Our Website may contain links to third party websites. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing information.

12) Contact Us

If you have questions or would like to make a privacy request, contact:

Thrive Supported Employment, LLC
Email: [yourprivacyemail@thrivesupportedemployment.com]
Phone: [your phone number]
Mailing Address: [your business mailing address, City, State, ZIP]

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last Updated” date above. Your continued use of the Website after changes means you accept the updated policy.

Effective Date: January 1, 2026
Last Updated: January 26, 2026